How does the usability of your communications stack up against industry standards? “Why proliferate the world with useless objects [and processes]?” This is a question asked by John Hockenberry, Honorary Chair of World Usability Day (WUD) 2010 which just happened this month on November 11th.
WUD’s mission is to ensure “…greater awareness for designs, products and services that improve and facilitate communication around the world,” says Elizabeth Rosenzweig, founder of WUD. This years special focus for WUD is on communications.
You may be using email blasts, websites, video, and social media channels to get your messages out and communicate with your constituencies — at least I hope you are. Here’s a list of resources for best practices on the various technologies and strategies you should be using in all communications programs.
- Email campaigns
- Social Media
- Your organizational website