Help Connecting to Jefferson

One question that pops up again and again seems to be: Why can’t I can’t log into Jefferson from home? If you are having trouble connecting there are several important things to you might want to check on: your Internet connection, that you are connecting to Jefferson, and which account you are using (you’ll want to make sure it’s your UUA account).

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Printing from Jefferson: A Work-around

One of the downsides to the recent Jefferson update comes to us in the form of incompatible printers. If you are unlucky, the printer connected to your home computer may no longer be available when you are logged in to Jefferson. One option is to buy a new printer, but if you want to cheat, there is a way you can kind of print from Jefferson anyway using a PDF Printer. (more…)

Basic Tech Tips

Not everyone has the same level of tech expertise, and sometimes it’s tough to see colleagues zip through computer tasks you have trouble with. If you feel embarrassed about your technical skills (and who doesn’t from time to time?) it can be even tougher to ask for help.  While there are many resources on the available online it can be an overwhelming task to search them out. (more…)

Keeping Your Home Computer Virus/Malware Free

Keeping your computer malware/virus free is sort of an arcane art. For example if you install everything on this list and have it automatically run at startup your computer will be slower due to everything loading into memory. Many of these programs have a ‘portable’ or ‘standalone’ version which means you don’t have to install them to use them. Follow the link for all the details.

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Excellent Comparison of Paid Home Antivirus Programs

On of the more common questions we get from folks about their home computers: What should I do about computer viruses? The folks over at notebookreview.com have put together a nice comparison of six antivirus options. They also have an in-depth article on each program. If you are interested in getting an antivirus program for your home computer this article might be worth a look.

Free AntiVirus Protection (For your home computer)

Hello Loyal Reader,

Today I thought I’d share the answer to one of the ITS tickets. Oh yes, it is an exclusive sneak peek behind the scenes at ITS! Anyway the other day we got a ticket with an excellent question in it. To paraphrase: “I think my antivirus service is going to run out, do you know of any good free alternatives?” It’s a simple question but not always a simple answer. There are many options, but here are a two I have tried out personally (and had a reasonably good experience with):

AVG Free

Pros
I use this at home and have had very good luck with it. The program updates often and seems to catch viruses.

Cons
It will constantly try to get you to upgrade to the paid version of the program.

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Avast Home Ed Free

Pros
Lots of different protection elements besides antivirus, it’ll keep an eye on your web surfing, instant messaging and a bunch of other things. It’ll even try to restore your computer if you get a virus that destroys data. You can sound like a pirate when you talk about your computer’s antivirus software.

Cons
The thing is really a suite of programs, so it will slow down your computer with all the extra things running. Also: you’ll sound like a pirate when ever you mention antivirus stuff…

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Disclaimer: This article is based on my personal experience and opinions may vary.