A spam message has been masquerading as a helpdesk message about an upgrade. That message does not originate from ITS. If you receive it, please ignore or delete it. Do not click the link as it suggests. Below is an example of this particular bit of spam:
From: A Spammer [email@example.com]
Sent: Thursday, March 08, 2012 4:36 PM To: firstname.lastname@example.org Subject: Helpdesk Upgrade
The Helpdesk is currently upgrading and maintaining database Server from the old Microsoft Server( No420134x ) to the new Microsoft Server( No520193x ) click the link below and fill all information required.
Thank You Helpdesk Upgrade Team
P.S. Thanks to all the vigilant folks that gave us the heads up on this.