Fax from Your Computer with faxZero

SECURITY ALERT – Think before using  this or any online fax service to send documents that may contain confidential information. Online services work by having you upload your document to their servers. Your documents are then no longer under your direct physical control. END OF ALERT

If you occasionally need to fax a short (1-3 page) Word document or PDF file that’s on your computer – and you’re not in a rush – here’s a free online service called faxZero. You don’t need to create an account;  just go to the website and fill out the form to send a fax.


UUA Intranet Glitch

ITS regrets to inform you that there is a glitch with some of the files on our intranet (internal website). Internet Explorer 8 refuses to download some DOC files that contain forms. Fortunately, you can download them in FirefoxGoogle Chrome, and other versions of Internet Explorer.

If you run into a problem you might want to retry with another web browser. When your computer is upgraded to Windows 7, it will upgrade to Internet Explorer 9, which should fix the problem as well.

As always if you have any questions let us know by email at helpdesk [at] uua.org or phone at extension 109.


Cut to the Chase – Web Writing Series

Web Writing SeriesPeople don’t read web pages the way they read magazines or books. If they don’t see what they are looking for right away, they click a link, or press the Back button in their browser, or use the search box. Jakob Nielsen (the web usability guru) calculates that people have time to read perhaps 18% of your words before they move on.

You have only seconds to deliver your message! How?

ITS coverage during holiday break

Hi Folks, during the holiday break, ITS will be checking up on our ticketing system at least once a day.  As usual for non-urgent issues you can send email to helpdesk [at ] uua.org.  For more urgent issues you can call the regular helpdesk number at 617-948-6109 and leave a message.  Messages left here will be sent to our ticketing system and to our phones via text message. (more…)