A spam message has been masquerading as a helpdesk message about an upgrade. That message does not originate from ITS. If you receive it, please ignore or delete it. Do not click the link as it suggests. (more…)
Sometimes you receive a file that gives you pause. It might be from a website you don’t fully trust, or it has appeared mysteriously in your inbox. What ever the case, you’d like to make sure it’s on the up-and-up. While it’s pretty tough to get 100% certainty, analyzing a suspect file with VirusTotal can get you pretty close. VirusTotal is a website that inspects a link or file you give it. It scans the file with about 40 different antivirus solutions and shows you the results. If you find yourself scanning links and files frequently they offer a desktop application (Windows only) and browser plugin (Firefox) that can add scanning with VirusTotal as an option to your right-click menu.
Sometimes you want to (or are required to) change your UUA password, but you aren’t near your computer. What to do? Fortunately you can change your password from any browser, even if it’s on a tablet or smartphone. Here’s the process. (more…)
If you work for the UUA you’ve recently received an email explaining that your phone (or tablet) will need a PIN enabled in order to access UUA email. Here is how to set that up for an iOS based device, like an iPhone, iPod touch, or iPad. (more…)
If you work for the UUA you’ve recently received an email explaining that your phone (or tablet) will need a PIN enabled in order to access UUA email. Here is how to set that up for an Android based device. (more…)
Folders are pretty boring. You probably have tons of them on your computer. However, not all folders where created equal. The U:\ or “U” drive is a folder that lives on one of the UUA’s servers. Your U drive folder has one extra property that a folder on your desktop lacks: it is backed up several different ways automatically. Read on to find out how to keep your data safe…
Most likely, your primary technical concern at GA will be online access. Yes, breaking out that new turbo titanium microscreen shaver that you bought especially for the trip will be of some importance. However, this post is about getting you connected in and around the Charlotte Convention Center (CCC) or getting you some help when you can’t.
With General Assembly about a week away it’s time to start pulling together that list of supplies and gadgets you’ll need to insure, despite Murphy’s law, that your technology experience go as smoothly as possible. We in ITS have put together some tips on what to carry, and a handy checklist you can take with you as you run around gathering stuff for your trip. (more…)
ITS recommends that you lock your workstation before leaving it unattended. To make that as painless as possible, I’d like to share a couple of shortcuts. Note: Locking your computer does not log you off. Instead locking your computer simply protects your programs and data by asking for your password before it will allow anyone to use it. Any running programs you have will continue running until you unlock the computer with your password. (more…)