Sometimes you want to (or are required to) change your UUA password, but you aren’t near your computer. What to do? Fortunately you can change your password from any browser, even if it’s on a tablet or smartphone. Here’s the process. (more…)
If you send out a newsletter, event invitations, or other automated emails, be sure to let ITS know. Otherwise, your mailings may get caught in our spam filter (Postini). Systems like Constant Contact, Salsa Labs, and Pingg send messages that look spammier than individually-sent messages. More than one staff newsletter has been identified as junk mail on its way into our mailboxes, so that no UUA staffers ever received it. The same can happen to e-vites and e-vite RSVPs.
If you let ITS know what you are up to, we can add the address from which your messages will be sent to our ”whitelist” – the list of trusted senders, so your mail will arrive safely.
Also see our article on writing email to avoid getting caught in spam filters.
Once your mailbox is on the new UUA mail server, you should be able to connect to it to read your email on iPhones and other smartphones and tablets. Here’s what to do if your iPhone won’t connect.
When we moved your UUA.org mailbox to the new mail server (during October 2011), you began to see the new Outlook Web App at http://mailuua.uua.org. (Before we moved your mail box, it was an older, less powerful version.) It’s got lots of spiffy new features — it’s almost like Outlook on your own computer!
If you work for the UUA you’ve recently received an email explaining that your phone (or tablet) will need a PIN enabled in order to access UUA email. Here is how to set that up for an iOS based device, like an iPhone, iPod touch, or iPad. (more…)
If you work for the UUA you’ve recently received an email explaining that your phone (or tablet) will need a PIN enabled in order to access UUA email. Here is how to set that up for an Android based device. (more…)
It can be tempting to email (or call) your colleagues in ITS about a computer issue rather than sending an email to helpdesk or calling the helpdesk line. While we do love to hear from you, please reconsider! Contacting an ITS staffer may seem like the most direct route to help but it can actually hurt your chances of getting a timely reply. Here are some thoughts on why helpdesk @ uua.org and ext. 109 are your best bet for a speedy response. (more…)
One of the rules IT strives to follow: backup, early and often. This rule should apply to any file you can’t live without, but today we’ll show you how to apply it to your email archives (which are not backed up by default). (more…)