IT Launchpad

Sometimes the mac program Remote Desktop Connection used to connect to Jefferson decides to do something other than connect to Jefferson. Often when that happens I turn to CoRD a free Remote Desktop Connection replacement. There are several things I like about it besides seeming generally less buggy it feels much more like a “mac” program and generally connects to Jefferson without popups. read more »

One thing that can be hard to find in Outlook – public folders (usually shared calendars like the OPS room calendar). That’s because they hide in the “Folder List” rather than the default Mail view. Fortunately they live just a couple clicks away. Here’s how to view them: Open Outlook, and click on “Folder List” (alternatively you can hold down Ctrl key and press 6). Once you do that Public folders should appear near the bottom of the pane on the left of Outlook.

That’s it you should have access to the various shared calendars and folders floating around the UUA.

Note: If you’re using Office for Mac you’ll need to Subscribe to Public Folders for this functionality

A spam message has been masquerading as a helpdesk message about an upgrade. That message does not originate from ITS. If you receive it, please ignore or delete it. Do not click the link as it suggests. read more »

For folks who work in Boston:

Not too long ago I wrote an article explaining how to automatically backup your Desktop and Documents folders to your U:\ folder, which is pretty cool. Where it turns awesome is when you use the same trick on Jefferson. Here is how it works: tell your UUA computer to use U:\ as the place to store all your Documents, and then tell Jefferson to use the same place (U:\). The end result is anything you save on your computer shows up on Jefferson and anything you save on Jefferson shows up on your computer automagically. Read on for all the details. read more »

NBM is the printer supply and technical service provider for printers at the UUA offices.  Read more to find out how to get service and supplies (everything except paper!) for your printer.

(Note:  This message does not apply to the Ricoh/Canon floor copiers.)

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When someone is sharing their screen with you in AnyMeeting you can control the appearance of the shared image by hovering the cursor over the image. A toolbar appears, as shown below. The magnifying glass toggles between “Actual Size” and “Fit to Screen”; usually Actual Size is a good fit. The other tool toggles between “Maximized” and “Minimized.” Often, Maximized is your best bet as other combinations will truncate the bottom of the image or render it too small to be useful.

One question that pops up again and again seems to be: Why can’t I can’t log into Jefferson from home? If you are having trouble connecting there are several important things to you might want to check on: your Internet connection, that you are connecting to Jefferson, and which account you are using (you’ll want to make sure it’s your UUA account).

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One of the downsides to the recent Jefferson update comes to us in the form of incompatible printers. If you are unlucky, the printer connected to your home computer may no longer be available when you are logged in to Jefferson. One option is to buy a new printer, but if you want to cheat, there is a way you can kind of print from Jefferson anyway using a PDF Printer. read more »

Recently the UUA replaced its terminal server (Jefferson). One thing you may not know about the new Jefferson is that it is possible to have it display Windows 7 Themes.  You just have to make a few changes to the Remote Desktop Connection program on your computer first. Read on for all the details.

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UUA has a WeTransfer channel that you can use to send files that are too big for an email (up to 2 GB). Using it is easy, simply head over to https://uua.wetransfer.com and enter your email address, the address of the person you’d like to send a file to and select the file(s) you’d like to send them.

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